FAQs - Security and anti-fraud provisions
What actions can the MBA50 Service take with my account credentials?
The MBA50 Service is authorized to log into the IB Gateway software provided by IBKR (Interactive Brokers) to:
Place orders via the API provided by IB Gateway.
Retrieve order details, profits, and losses using your credentials.
These actions will be clearly outlined in the service contract, which will be provided to you by our team for full transparency.
How is the data I provide for my Broker's account access protected?
We safeguard the data provided by each subscriber using advanced encryption algorithms, ensuring the highest level of security to prevent any potential data breaches or unauthorized access.
Is there documentation available that outlines service's data protection and security protocols?
All details regarding data protection and security measures will be outlined in the contract sent to you before you agree to the MBA50 Service and before we begin operating on your live Broker account.
What measures are in place to prevent fraudulent activity?
Interactive Brokers enforces security measures that allow only one authorized session per user, with any activity immediately reported to the account holder. On the proceedit's side, we implement advanced encryption and decryption algorithms to safeguard user credentials. Additionally, automated security scripts run daily to ensure that all trading operations are conducted in a secure and controlled environment.
How is it ensured that only the account holder can withdraw funds, except in the case of profit withdrawals by Expertel SL?
Every Sunday, you will receive an authentication request on your smartphone via the IBKR Key application. You must approve this request to allow the MBA50 Service to operate on your account for the week. For security against theft, IBKR requires dual authentication whenever you attempt to withdraw funds to a bank account. Additionally, IBKR sends an email notification for every withdrawal request, and you can cancel the request if you receive more than two authentication prompts. Regarding security measures from Expertel SL, all operations are fully automated, eliminating human intervention. You will only provide credentials to designated team members whom you have personally met. These credentials are stored with the highest level of security and confidentiality. Expertel SL does not have permission to withdraw any funds from your account under any circumstances. Profit-sharing fees are deducted from your Credit balance, ensuring complete security and transparency.
Can I receive written confirmation regarding security and data protection arrangements?
Yes, all details regarding security measures and data protection will be clearly outlined in the contract provided to you for review and signature when you subscribe to the MBA50 Service.